At Foravelqua, your privacy comes first. We only collect the data we need to run our site, help you, and improve our service. This policy explains what we collect, why, and how we protect your details.

What information we collect

We only collect data needed to give you good service and keep the site safe. This includes details you give us and some technical info.

• We collect contact details you send us, like name and email, when you reach out for support or info.
• We gather technical data such as your device, browser, and how you use our site. This helps us improve our service.
• We may keep records of your chats with our team to track and improve how we respond to you.
• We do not ask for or keep sensitive personal data like your ID or payment details.

How we use your information

We use your personal data to give you better service, respond to your requests, and keep our site running well. We do not use your data for ads.

• To reply to your messages and help with your requests.
• To run, check, and improve our site and services.
• To keep our site safe from threats or fraud.
• To meet rules set by South African law and other legal needs.

Our legal basis for handling data

We use your data only when the law says it’s needed or when you give us clear consent. You have rights over your data, and we respect those at all times.

Our reasons for using your data include: giving you the service you asked for, keeping our site safe, and following South African laws. If we need your consent, we ask before we use your data.

Sharing your information

We only share your data when needed to give you service or to meet legal rules. We do not sell your data to anyone.

• We may share your data with trusted partners who help run our site or respond to your requests. They must keep it safe and only use it as we say.
• We may share your data if the law or a court says we must.
• We do not let partners use your details for ads or their own needs. Your privacy is our priority.

How we keep data safe

We keep your data safe using strong methods that fit South African rules. Only our team and trusted service partners can view your data, and only when needed. We use checks and updates to spot and stop threats. Your privacy matters to us, and we act to keep your information secure at all times.

Your rights

You have rights over your personal data. We support you in using these rights and will help if you have questions.

• You can ask to see the data we have about you at any time.
• You have the right to fix mistakes or update your details if they are wrong.
• You can ask us to erase your data if you no longer want us to keep it.
• You may object to or limit some uses of your data, as allowed by law.

Cookies and tracking

We use cookies to help our site run and to track how it’s used. You can choose which cookies to allow in your browser settings. For more, see our cookie policy.

See cookie policy See cookie policy

Contact us

Have questions about your data or this policy? Our team is ready to help. We take your privacy seriously and are here to answer any concerns you may have.

Policy changes

We may update this policy as rules or our service changes. All changes will show here, so check this page now and then. If updates are key, we may let you know another way.